Plumbing fixed properly, at a price you agree first.
Burst pipes, blocked drains, cold showers and new fixtures across Chittenden County. Flat-rate prices, quoted before we pick up a wrench.
- A plumber at your door in about 45 minutes, any hour
- The price in writing, from our price book
- 4.9 from 600+ reviews
The price book
Ellen wrote it in 2015: every common job, priced flat, so the plumber at your door never has to guess. Parts on the van are included.
The exact figure is written down before we start. If the job turns out bigger, we stop and show you.
What each job includesWeir · flat rates
Most jobs
From your call to a dry floor
- Step 1
Book a visit
Call, or send the form. We offer the first free two-hour window.
- Step 2
We find the cause
The plumber shows you what failed and writes down a fixed price.
- Step 3
We fix it
Most repairs are done in the same visit, with parts from the van.
- Step 4
It stays fixed
Twelve months' warranty on our labour. If it leaks again, we come back.
The same small crew, start to finish
The people who answer the phone also quote the job and do the work, so nothing gets lost between them.
- Licensed and insured
- A Vermont master plumber on every job, with $2 million liability cover.
- On time, or the call-out is free
- We give you a two-hour window. If we miss it, you don't pay the visit.
- A price before we start
- Flat rates from our price book, in writing. No hourly meter running.
- We leave it clean
- Shoe covers on, drop cloths down, old parts taken away with us.
Finished in October
A few of last month's jobs, with the street left out.
-
Basement repipe in copper
Old North End
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50-gallon water heater
Essex Junction
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Wall-hung basin and trap
Shelburne
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Kitchen drain, cleared in 40 minutes
Winooski
“Our water heater gave out at nine on a Sunday night. Ellen picked up on the second ring, Tom was here by ten with a new valve, and we had hot water before midnight. He swept up and showed us the old part.”
Thirty minutes from the shop, or less
Our vans leave from Pine Street, so we cover Burlington and the towns around it without a travel charge.
- Burlington
- Winooski
- South Burlington
- Shelburne
- Essex Junction
- Colchester
- Williston
- Charlotte
Thirty minutes from Pine Street
Questions people ask on the phone
Do you really answer at 3am?
Yes. Nights and weekends the phone goes to whichever plumber is on call, not to an answering service.
How soon can you come?
Emergencies in about 45 minutes. Planned work usually within two working days.
Is the estimate really free?
For planned work, yes, in writing. An emergency visit has a $129 call-out, which comes off the repair.
Are you licensed and insured?
Tom holds Vermont master plumber licence #000000. We carry $2 million general liability and workers' comp for everyone on the crew.
Do you do electrical work too?
Only what a water heater needs. For anything else we'll pass you to an electrician we trust.
Which towns do you cover?
Burlington and anywhere within thirty minutes of Pine Street, from Colchester down to Charlotte.