Services
Six kinds of work, each with a price range you can plan around. The exact figure is written down before we start.
Drain clearing
Most jobs · $89 – $240
Slow sinks, gurgling tubs and floor drains that back up after rain. We clear the line, run water through it, and tell you if a camera look is worth it.
- Cable or hydro-jetter, whichever suits the pipe
- Trap cleaned and re-sealed
- Camera inspection, $199, if it keeps coming back
- 90 days: if it blocks again, we return free
Leak detection and repair
Most jobs · $149 – $480
A stain on the ceiling, a water bill that jumped, a drip you can hear at night. We trace it with moisture meters and thermal imaging before we open a wall.
- Leak traced and shown to you
- Joint, valve or section replaced
- Pressure test after the repair
- Photos for your insurer if you need them
Water heaters
Repairs · $129 – $420
Gas, electric and tankless. We repair what's worth repairing and tell you plainly when a twelve-year-old tank isn't.
- Thermostats, elements, valves and anode rods
- New 50-gallon tank installed from $1,450
- Old tank hauled away and recycled
- 24 months on installation labour
Pipes and repiping
Repairs · $189 – $650
Frozen and burst pipes after a cold snap, corroded galvanised lines in older houses, shut-off valves that no longer shut.
- Burst section cut out and replaced
- Main and fixture shut-offs renewed
- Whole-house repipe in copper or PEX
- Exposed pipes insulated against frost
Fixtures
Per fixture · $119 – $340
Kitchen and bath taps, toilets, basins, showers and garbage disposals. Buy your own and we fit it, or we bring one we trust.
- Old fixture removed and taken away
- New supply lines and shut-offs
- Sealed, tested and wiped down
- Toilet fitted from $189
Emergencies, day and night
Call-out · $129
Burst pipe, overflowing toilet, no water at all. Turn off the main if you can find it, then call. A plumber is usually there in 45 minutes.
- Talk to a plumber, not a call centre
- Water stopped first, repair priced second
- $129 call-out, taken off the repair
- No extra rate for nights or holidays
You approve the price before any work
1
A two-hour window
We text when the plumber leaves the last job, with their name.
2
A look, then a price
Up to three options from our price book, written on the tablet for you to choose.
3
The work
The van carries 900 parts, so most repairs finish on the first visit.
4
Pay when it works
Card, check or bank transfer, once you've run the tap yourself.
About the bill
Anything else, ask the office on (802) 555-0148.
Why flat rates and not an hourly price?
So a slow job costs you the same as a quick one. The price covers labour, the parts on the van and the warranty.
What if the job turns out bigger?
We stop and show you, and write a new price. Nothing extra goes on the bill that you didn't sign for.
Can I supply my own tap or toilet?
Yes. We fit it at the same price; the maker's warranty covers the part and ours covers the fitting.
Do you offer payment plans?
On water heaters and repipes over $1,000: twelve monthly payments, no interest.
Is there a membership?
$15 a month: a yearly check of your heater and shut-offs, 10% off repairs, and no call-out fee at night.
Do you work for landlords and property managers?
Yes, with monthly invoicing and a key-holder visit if the tenant can't be home.