Fairpage

Handing a site over

Making a client the site's owner, what happens to its plan, and staying on to keep working on it.

On this page
  1. Transferring the site
  2. When they accept
  3. Who pays
  4. Staying on
  5. A copy for the client

Transferring the site

  1. In the site's Settings, General, choose Transfer beside Transfer the site. Only the owner has it.
  2. Enter the new owner's email and, if you like, A note for them (optional), with no links: it goes in the email, above the button that accepts. Then Send the transfer.
  3. They accept from the email within 7 days. Someone without a Fairpage account creates one from the link. Nothing changes until they accept.

With two-factor sign-in on, sending the transfer asks for your code.

The Transfer dialog, with the new owner's email and a note for them

While it waits, Send again sends a new link and the old one stops working; Cancel withdraws it and the site keeps its owner.

When they accept

They are the owner: they pay for the site, look after its domain and decide who works on it. You get an email when they do.

Who pays

When you pay for the site, your subscription stops renewing once they accept, and they pay for the year after it ends; the Transfer dialog shows the date. When the site has no plan yet, they choose one after accepting.

Staying on

On Plus and Plus+ you stay on the site with everything the plan allows, the command line included. Paying, exporting, handing the site over again and deleting it are the owner's, and on Plus so is removing people. On Lite, which has room for its owner alone, you leave the site when they accept.

A site the client will keep on Lite is built on Plus and moved to Lite at the handover: Lite holds 3 pages, one form and no collections, a site moves to it only once it fits, and it keeps the site's design as it is (People and plans).

A copy for the client

The owner asks for a zip of the published site, its images and its entries under General (Exporting and deleting the site).

Not answered here?

A person at Fairpage replies on the request’s page, and by email: within one business day on Plus, two on Lite.

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