Fairpage
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Sections

Your account

Your name and password, two-factor sign-in, and the computers logged in with the command line.

On this page
  1. Password
  2. Two-factor sign-in
  3. Steps that ask for the code again
  4. Without your phone
  5. Logged-in computers

Account, in the menu under your initial, holds what is yours rather than a site's. Your email is the address you were invited at and cannot be changed there.

Password

A password has at least 8 characters. Changing it signs you out on your other devices, and the command line logs in again. Sign out everywhere signs out every device, this browser included, for a lost phone or laptop. A forgotten password is reset from the sign-in page, by email.

Two-factor sign-in

With two-factor sign-in on, signing in asks for a code from an authenticator app on your phone as well as your password. Any app that shows six-digit codes works, such as 1Password, Google Authenticator or Authy.

  1. Under Two-factor sign-in, choose Set up.
  2. Scan the QR code with the app, or type the key it shows into it.
  3. Enter the code the app shows and your password, then Turn on.
  4. Keep the 10 recovery codes it shows where you keep your passwords. Each signs you in once without your phone, and they are not shown again.

New recovery codes makes 10 new ones, and the old ones stop working. Turn off turns two-factor sign-in off.

Steps that ask for the code again

With two-factor sign-in on, these steps ask for the code once 10 minutes have passed since you last gave it:

  • deleting a site, and asking for or downloading its export;
  • changing the plan, and opening Polar to change payment details;
  • handing a site over, removing someone and changing their access;
  • removing a domain;
  • approving a computer for the command line;
  • changing your password, making new recovery codes and turning two-factor sign-in off.

Without your phone

Sign in with one of your recovery codes, then set up two-factor sign-in again on your new phone. With no phone and no recovery codes, write to support from the address you sign in with. After checking it is you, we turn two-factor sign-in off and email you, and you set it up again.

Logged-in computers

Logged-in computers lists the computers logged in with fairpage login, when each logged in and when it was last used. Each can push and publish all your sites. Revoke logs one out, and a computer unused for 90 days is logged out (Command line).

Not answered here?

A person at Fairpage replies on the request’s page, and by email: within one business day on Plus, two on Lite.

Write to support